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Refugee 613: Information for life in Canada provides information in Dari and Pashto about settlement services in Canada through a private group on the messaging app Telegram.

This Telegram group is moderated by staff at Refugee 613, with service referrals to settlement organizations across Canada.

Get answers to your questions on life in Canada. 100% free. 

Ask a question in the Telegram group at any time of day in Dari, Pashto or English and get an answer within 48 hours.

Ask questions privately by messaging the moderator directly, or submit a voice note instead of a written message. 

From the convenience of your smartphone, you can:

  • Ask questions to get the help you need with life in Canada
  • Get referrals to local agencies providing employment, language, health, settlement and other services
  • Learn about events and workshops related to refugee services
  • Learn about government services and new regulations

Moderators enforce community standards and ensure the group remains a safe space for all, free from discrimination of any kind.

To join the group, send a message via Telegram to our number: +1 613 301 6990 

Meet the Afghan newcomers using our Telegram Service.

Our Telegram service for Afghan newcomers supports your work.

During the development phase of this service, Refugee 613 consulted a national working group of service providers, Afghan community members and other stakeholders to provide insights and feedback on design and implementation. We have a robust monitoring and evaluation framework in place to facilitate ongoing learning and improvement.

If you would like to learn more about the group, how it supports settlement service providers and how we can refer clients to you, please reach out to book an info session or contact us if you or a client would like to join the Afghan Digital Service. 

"I’m so happy I joined this virtual group. We receive detailed, useful and accurate information that no one else had given us before, and introductions to people who can help us solve our problems. Thank you for being there.”
Afghan newcomer
Calgary, Alberta
“Having a place where refugees can safely ask their questions and get the answers they need is necessary. We joined the Refugee 613 Telegram group and our life became easier.”
Afghan newcomer
Ottawa, Ontario